YOUR RIGHTS AS A CMS MEMBER
To Be Treated with Dignity
You have the right to respectful, compassionate treatment by CMS staff, volunteers, and partner funeral homes.
To Receive Clear, Honest Information
We provide plain-language details about your membership, funeral planning options, and pricing.
To Make Informed Choices
You control your end-of-life plans. We support your choices with reliable, unbiased information.
To Privacy and Security
Your personal and planning information is stored securely and only shared with your permission.
To Share Concerns Safely
You may contact us with questions or complaints at any time — without fear of retaliation.
To Access Your Records
You can review or update your membership and funeral plans at any time.
To Participate
As a member-owner of this cooperative, you may vote at our AGM and join events, committees, or volunteer efforts.
You have the right to respectful, compassionate treatment by CMS staff, volunteers, and partner funeral homes.
To Receive Clear, Honest Information
We provide plain-language details about your membership, funeral planning options, and pricing.
To Make Informed Choices
You control your end-of-life plans. We support your choices with reliable, unbiased information.
To Privacy and Security
Your personal and planning information is stored securely and only shared with your permission.
To Share Concerns Safely
You may contact us with questions or complaints at any time — without fear of retaliation.
To Access Your Records
You can review or update your membership and funeral plans at any time.
To Participate
As a member-owner of this cooperative, you may vote at our AGM and join events, committees, or volunteer efforts.
YOUR RESPONSIBILITIES
Keep Your Info Updated
Let us know if your address, phone number, or next-of-kin changes.
Tell Your Family or Executor
So they can access your CMS preferences when needed.
Be Courteous
We ask all members to interact respectfully with CMS staff and funeral service providers.
Know What We Do
CMS coordinates with locally owned funeral homes — we are not a funeral provider ourselves.
Support the Co-operative
Membership is a one-time fee. Donations help us stay sustainable and serve more Albertans.
Let us know if your address, phone number, or next-of-kin changes.
Tell Your Family or Executor
So they can access your CMS preferences when needed.
Be Courteous
We ask all members to interact respectfully with CMS staff and funeral service providers.
Know What We Do
CMS coordinates with locally owned funeral homes — we are not a funeral provider ourselves.
Support the Co-operative
Membership is a one-time fee. Donations help us stay sustainable and serve more Albertans.
📞 Questions or Changes?
We’re here to help.
Email: [email protected]
Phone: 403-248-2044 / 1-800-566-9959
We’re here to help.
Email: [email protected]
Phone: 403-248-2044 / 1-800-566-9959
